South Korea comes to Torbay!

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(Last Updated On: April 5, 2019)

South Korean visitors from Seoul Metropolitan Government have returned to Torbay to learn more about how integrated health and social care works in the region.

In 2017, several civil servants from Seoul Metropolitan Government met with the Integrated Care Trust in Torbay and Devon to discuss, what was then, the brand new integrated health care system for Torbay.

After this meeting, Seoul Metropolitan Government made the decision to develop a new healthcare system, based on the Torbay model.

Seoul is the capital of South Korea and home to nearly ten million people, more than London and Paris, and the Government there are aiming to adopt this new healthcare system later this year.

Prior to this, Seoul City Government employees requested to visit Torbay once again to learn more about the integrated health and social care system, particularly how they can ensure patient feedback informs planning and assures quality in the integrated system they are developing in Seoul.

With this in mind, eleven Korean delegates came to visit Healthwatch Torbay where they heard a presentation about the way Healthwatch use the real healthcare experience of local residence to influence the way local services are run at a strategic level.

They were also shown our online ‘rate and review’ feedback centre – a ‘TripAdvisor’ style website which allows the public to rate and review the healthcare services they use from their own internet-enabled device. They were also impressed to see that the website could be translated into a number of different languages – including Korean – at the click of a button.

Bob Jope HEALTHWATCH TORBAY

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(Author)

Apart from five years studying in Oxford I’ve lived most of my life in London where for many years I was Head of English in a prestigious girls’ school, but since taking early retirement and heading West to be nearer to my two daughters - settling in Torbay with my wife, Anna, in 2011 - I’ve worked in the voluntary sector. I took on the role of Service Provider, for example, promoting the Red Cross Torbay Navigators Project, while now I’m a Trustee and part of the Media Team for our local Healthwatch. I’m a governor at Torquay Academy, too, giving me the chance to stay up to date with what’s happening in the world of education. Other interests, aside from friends and family, include art and art history, reading - from contemporary fiction and poetry to Elizabethan/Jacobean literature - history, politics, cooking, walking, and music, in particular Bob Dylan, the blues, and early Elvis. I love writing, too, with one novel published so far – Elvis in Wonderland – and another, Who’s There?, that still needs plenty of work!