Phones 4u closed all 550 stores today including stores in Torquay, Paignton and Newton Abbot after going into administration, putting over 5000 jobs at risk.
The stores will remain closed, pending a decision by the administrators on whether the business can reopen for trading. Administrators are said to be talking with potential buyers.
Their website www.phones4u.co.uk stated:
Dear Customer,
Following the unexpected decision of EE and Vodafone to withdraw supply from Phones4U , we regret that we are offline. Please accept our apologies and we will update you as soon as possible
Our customer service lines are:
• Phones 4u Customer Service 0844 8712253
• Technical Support 0844 8712233
• Handset Repairs 0844 8712269
• Phones 4u Care (Insurance) 0844 8710535
• LIFE Mobile Customer Service 0844 3221133
Thank you for your custom
The heartbroken Phones4u Team”
Phone contracts should remain unaffected and the company have said they will be refunding the Iphone 6 pre-orders.
It is unclear what will happen about insurance, customers calling the helpline have been advised to call back on or after Tuesday 16th September.
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