The UK’s largest independent travel agent, Hays Travel, has announced that the group’s total transaction value (TTV) has reached £3billion for the first time in its history, one month ahead of the end of its financial year on 30 April.
To thank them for their role in Hays Travel’s success and their loyalty to the company, Dame Irene Hays told colleagues in a video message that they will receive £100 for every year they have worked at Hays Travel.
Dame Irene Hays, owner and Chair of Hays Travel: “Since Hays Travel began trading 45 years ago, we have always remained true to our vision and values, and our strategic priorities: our people, our customers, and the communities where we operate. As I have said many times, our success is down to our people, which is why achieving this £3billion milestone is an opportunity to demonstrate just how much their excellent work and unwavering loyalty are appreciated.”
Lenore Mason, General Manager for Recruitment and People Services said: “This is my 37th year with Hays Travel – I feel so fortunate to work alongside brilliant people, for a company that values me and has continued to grow in the region where I grew up. Although Hays Travel has seen many changes over the years it has always been totally committed to its values and people. Today’s news is exciting for everyone and just shows how much we are appreciated!”
In the year ended 30 April 2024 Hays Travel’s TTV was £2.55bn – an increase of 17% on the same period in 2023 (£2.19bn), with group profit before tax (PBT) £73.4m.
Hays Travel achieved £500m TTV in 2012, £1billion in 2018, and £2billion in 2024.
In October 2019 Hays Travel acquired the licence to operate all 555 Thomas Cook branches. It then acquired the Explorer Franchise in 2021, Just Go’s 45 North West branches, and Travel House’s 16 shops in South Wales in 2023, then three Holiday With us branches in Lincolnshire, and 19 Miles Morgan Travel shops in 19 South West and South Wales in 2024.
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