Your feedback can make a real difference
Healthwatch Torbay is the ONLY independent consumer champion for health and social care in Torbay and they need to hear from you!
Everyone who uses health and social care services has the right to expect high standards. In order to help our local services achieve those standards, Healthwatch Torbay actively encourage and welcome your feedback.
Your feedback is summarised and provided to the organisations that deliver our health and social care services, so they can get a clear picture of your experiences. This helps them encourage and reward good practice, as well as identify and rectify any problems you may encounter.
Tell us when things are going well and when they’re not
You can do this by s_ubmitting a review of your experience, or by contacting us by telephone on freephone 0800 052 0029 or by email at info@healthwatchtorbay.org.uk.
Any l feedback we receive is passed on to the relevant organisations, and any complaints we receive are escalated through to official channels, where we can monitor their progress and check that they’ve have been dealt with.
Remember, your voice really does count, so please share your story with us today by reviewing a local service here.
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