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Healthwatch Torbay want to hear from you!

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Your feedback can make a real difference

Healthwatch Torbay is the ONLY independent consumer champion for health and social care in Torbay and they need to hear from you!

Everyone who uses health and social care services has the right to expect high standards. In order to help our local services achieve those standards, Healthwatch Torbay actively encourage and welcome your feedback.

Your feedback is summarised and provided to the organisations that deliver our health and social care services, so they can get a clear picture of your experiences. This helps them encourage and reward good practice, as well as identify and rectify any problems you may encounter.

Tell us when things are going well and when they’re not

You can do this by s_ubmitting a review of your experience, or by contacting us by telephone on freephone 0800 052 0029 or by email at info@healthwatchtorbay.org.uk.

Any l feedback we receive is passed on to the relevant organisations, and any complaints we receive are escalated through to official channels, where we can monitor their progress and check that they’ve have been dealt with.

Remember, your voice really does count, so please share your story with us today by reviewing a local service here.

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(Author)

Apart from five years studying in Oxford I’ve lived most of my life in London where for many years I was Head of English in a prestigious girls’ school, but since taking early retirement and heading West to be nearer to my two daughters - settling in Torbay with my wife, Anna, in 2011 - I’ve worked in the voluntary sector. I took on the role of Service Provider, for example, promoting the Red Cross Torbay Navigators Project, while now I’m a Trustee and part of the Media Team for our local Healthwatch. I’m a governor at Torquay Academy, too, giving me the chance to stay up to date with what’s happening in the world of education. Other interests, aside from friends and family, include art and art history, reading - from contemporary fiction and poetry to Elizabethan/Jacobean literature - history, politics, cooking, walking, and music, in particular Bob Dylan, the blues, and early Elvis. I love writing, too, with one novel published so far – Elvis in Wonderland – and another, Who’s There?, that still needs plenty of work!