Healthwatch's Annual report

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What matters most

Download our latest annual report

Thanks to your work, since 2014 we’ve heard from over 1.4 million people about their views on health and social care.

In our latest report to Parliament, we highlight what matters most to people, and how using our collective evidence we’re helping services and policymakers spot problems.

We’ve also shown how, despite falling funding, the Healthwatch network is improving today’s services, as well as helping to inform future plans, such as the NHS Long Term Plan and social care green paper.

Our Chair, Sir Robert Francis QC, has called on services to invest in a culture where listening to people and working in partnership becomes the DNA of health and social care.

Read our annual report – What matters most – to find out more.

Download our annual report

Highlights from the past year

406,567
People shared their health and social care story with us over the past 12 months alone.
707,816
People turned to Healthwatch for advice, information, and questions about local support.
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Watch our new video to see some of the ways we’re making a difference together.
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(Author)

Apart from five years studying in Oxford I’ve lived most of my life in London where for many years I was Head of English in a prestigious girls’ school, but since taking early retirement and heading West to be nearer to my two daughters - settling in Torbay with my wife, Anna, in 2011 - I’ve worked in the voluntary sector. I took on the role of Service Provider, for example, promoting the Red Cross Torbay Navigators Project, while now I’m a Trustee and part of the Media Team for our local Healthwatch. I’m a governor at Torquay Academy, too, giving me the chance to stay up to date with what’s happening in the world of education. Other interests, aside from friends and family, include art and art history, reading - from contemporary fiction and poetry to Elizabethan/Jacobean literature - history, politics, cooking, walking, and music, in particular Bob Dylan, the blues, and early Elvis. I love writing, too, with one novel published so far – Elvis in Wonderland – and another, Who’s There?, that still needs plenty of work!