Major store refit brings enhanced care and jobs

Josie Forte
(Last Updated On: March 8, 2022)

Specsavers is investing £400,000 in its leading Devon stores to bring new jobs and increased customer care.

The ambitious undertaking at the Plymstock store began on 28 February, with three new rooms being created and more state-of-the-art equipment installed.

In addition to a dedicated Hearcare room, a second hospital-quality optical coherence tomography (OCT) scanning instrument will be installed.

The scanning instruments allow an optician in store to look deeper into the eyes than ever before. The optician can use these images and any from a patient’s last visit, to help to detect some eye conditions before they have any symptoms.

Dr Josie Forte, store director, says: ‘We’re really excited about these changes to the store. It’s a huge investment and demonstrates our desire to bring the best possible care.

Dr Josie Forte

‘It means we can enhance the services we provide for the community by identifying and helping to detect or manage a range of conditions, with a level of diagnostic capability that can even save people a hospital visit for tests.

‘Such an investment shows our confidence in Plymstock Broadway, and we are delighted to be part of such a forward-looking community.

‘We’ve also been motivated by the increased numbers of customers wanting our high-quality eye and hearing services.

‘To meet this demand, we are employing new staff, who are being trained ahead of the refit so that they are ready to provide the high level of care that our customers expect.

‘We are always keen to employ local people, because we believe in investing in the local talent available, which then has a positive knock-on for the community.

‘We believe the investment we’re making now will bring real benefits to our customers, combining the latest eye care, hearing care and retail technology to provide a highly professional and ultra-modern service.’

To ensure that the refit is undertaken without any danger to customers, the store at Plymstock Broadway, will be temporarily closed for access between 8-15 March, although all telephone enquiries can still be made on 01752 402 241 as normal.

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